Terms & Conditions

Welcome to Mooi Store. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

Mooi Store offers premium leather bags and accessories through our online platform. We reserve the right to modify, update, or discontinue any product, service, or content without prior notice.

2. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However, slight variations in color, texture, or appearance may occur due to lighting, screen settings, and the natural characteristics of leather.

3. Pricing & Payments

All prices displayed on our website are listed in the applicable currency and are subject to change without notice. Payment must be completed before orders are processed and shipped.

We accept secure payments through approved payment gateways available at checkout.

4. Orders & Acceptance

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of the order. We reserve the right to cancel or refuse any order due to product availability, pricing errors, suspected fraud, or other unforeseen circumstances.

5. Shipping & Delivery

We aim to process and dispatch orders promptly. Delivery times are estimates and may vary depending on location, courier services, customs procedures, and other factors beyond our control.

Mooi Store is not responsible for delays caused by shipping carriers or customs authorities.

6. Returns & Refunds

Customer satisfaction is important to us. If you are not satisfied with your purchase, please contact us within the specified return period of 30 days.

Returned products must be unused, in their original condition, and with all original packaging. Refunds will be processed after inspection and approval of the returned item.

Shipping fees are non-refundable unless the return is due to our error.

7. Intellectual Property

All content on this website, including logos, text, images, graphics, product designs, and branding, is the property of Mooi Store and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

Mooi Store shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid for the purchased product.

9. Privacy

Your personal information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of information as described in that policy.